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Terms & Conditions

Joyner School of Music Terms of Use

Table of Contents

  1. Introduction

  2. Privacy Policy

  3. Electronic Communications

  4. Pricing and Payments

  5. Account

  6. Cancellation/Refund Policy

  7. Return Policy for Merchandise

  8. Links to Third-Party Websites

  9. No Unlawful or Prohibited Use

  10. Discussion Space

  11. Materials Provided to or Posted on Our Website

  12. International Users

  13. Indemnification

  14. Limitation on Liability

  15. Term and Termination

  16. Contact Us

Introduction

Last Updated: (15th December, 2024)

Thank you for visiting Joyner School of Music’s website. This website serves as a platform to provide both online and in-person music lessons, merchandise, and educational resources. Joyner School of Music offers lessons and courses ranging from vocal training to instrumental music instruction, as well as music theory, sight-reading, and more. We strive to create an engaging and accessible learning environment for our students.

By accessing this website (“Website”), you agree to abide by these Terms of Use. These Terms apply to all services, merchandise, and activities related to Joyner School of Music, whether conducted online, in-person, or through affiliated platforms such as Google and YouTube.

We reserve the right to change any of our policies, terms, or conditions at any time and without prior notice. Any changes will be reflected in the "Last Updated" date above. Continued use of the Website constitutes your acceptance of these changes.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your personal information. By using this Website, you agree to be bound by our Privacy Policy, which can be accessed here.

Electronic Communications

By interacting with us through this Website, you consent to receiving communications from us via email, text messages, video calls, or other electronic methods. Standard carrier fees may apply.

Pricing and Payments

  • Prices for lessons, courses, merchandise, and services are listed in USD and are subject to applicable taxes.

  • Payments must be made upfront and are processed securely through third-party payment processors integrated with our Website.

  • Monthly subscriptions auto-renew unless canceled prior to the renewal date.

  • Services may be suspended for non-payment. Refunds or prorated credits are addressed in the Cancellation/Refund Policy.

Account

To access certain features, you must register an account. You agree to:

  • Provide accurate and complete information.

  • Keep your account credentials secure.

  • Notify us immediately of any unauthorized access.

You are solely responsible for all activities under your account.

Cancellation/Refund Policy

  • Lessons may be canceled or rescheduled with at least 24 hours' notice.

  • Cancellations made less than 24 hours prior to the lesson are non-refundable, except for emergencies approved by Joyner School of Music.

  • Refunds for prepaid packages will be prorated based on unused lessons.

  • Digital products (e.g., eBooks, video courses) are non-refundable due to the nature of the product.

  • Merchandise returns are subject to the Return Policy for Merchandise.

Return Policy for Merchandise

  • Physical merchandise may be returned within 14 days of receipt for a refund or exchange. Items must be in unused condition with original packaging.

  • Customers are responsible for return shipping costs unless the item is defective or an error occurred in the order.

  • Refunds will be issued to the original payment method within 7-10 business days of receiving the returned item.

  • Digital products are non-refundable due to their intangible nature.

Links to Third-Party Websites

Our Website may include links to third-party platforms (e.g., Google, YouTube). Joyner School of Music is not responsible for the content or policies of these external sites.

No Unlawful or Prohibited Use

Users agree not to:

  • Use the Website for any unlawful purposes.

  • Upload harmful or malicious software.

  • Engage in unauthorized data collection.

  • Violate the intellectual property rights of Joyner School of Music or others.

Discussion Space

Users are encouraged to engage respectfully in forums and discussion spaces. Any offensive, discriminatory, or harmful behavior will result in account suspension or termination.

Materials Provided to or Posted on Our Website

By submitting content (e.g., reviews, feedback), you grant Joyner School of Music a non-exclusive, royalty-free license to use, reproduce, and publish your submissions in connection with its services.

International Users

Joyner School of Music operates from the United States. Users outside the U.S. are responsible for complying with their local laws.

Indemnification

You agree to indemnify Joyner School of Music and its affiliates from claims arising out of your use of the Website or violation of these Terms.

Limitation on Liability

Joyner School of Music is not liable for:

  • Indirect, incidental, or consequential damages.

  • Errors, interruptions, or inaccuracies on the Website.

Term and Termination

Joyner School of Music reserves the right to terminate access to its services at any time, with or without notice, for violations of these Terms or other reasons.

Contact Us

For questions or concerns, please contact us at:

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